Policies are underwritten by Independence American Insurance Company and administered by PetPartners, Inc.
Pet insurance for dogs and cats works differently than human healthcare plans. Medical insurance for pets is owner reimbursement based. This works in favor for pet parents since it allows you to use any licensed veterinarian, emergency clinic or specialist in the United States. You never have to worry if a provider is “in-network”, because there are no networks.Insurance Policies
Visit any licensed vet, emergency clinic, or specialist in the US. There's no network of providers to worry about.
Pay your bill at the vet, then send in your claim along with vet records and an invoice from the visit.
Pet Insurance is administered by Pet Partners, Inc. The Pet Partners customer service team will follow-up with your vet for any missing information.
Filing a claim is much easier than you might think. You’ll need three things:
When you’ve got those documents in order, you can submit your claim to PetPartners through the Pawsome portal. Once your claim has been filed, The Insurance team will reach out to your vet if any additonal info is needed.
You can submit your claim via the online portal. Be sure to send the claim form, veterinary records, and an itemized invoice in order to get your claim processed quickly and money back in your pocket. You must submit a claim within 180 days* of the treatment or invoice date.
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